MODERN OFFICE MANAGEMENT DIPLOMA IN COMMERCIAL PRACTICE 6TH SEMESTER

GOVERNMENT OF KARNATAKA

DEPARTMENT OF TECHNICAL EDUCATION

BOARD OF TECHNICAL EXAMINATIONS

DIPLOMA IN COMMERCIAL PRACTICE

VI SEMESTER

9CP63 - Modern Office Management (MOM)

 

      Contact Hours per week = 5                                                Contact Hours per Semester = 80                             

 

1. INTRODUCTION AND OVERVIEW OF MODERN OFFICE:

Meaning – Functions – Activities of Modern Office – Relation of Modern Office with Other Departments – Purpose – Importance of Modern Office– Challenges before the Modern Offices.

 

2. MODERN OFFICE MANAGEMENT AND ORGANISATION:

Meaning and Functions of office Management – Meaning of Office Manager - Position – Qualifications – Qualities – Functions – Importance – Responsibilities of Office Manager. Meaning of Office Organization – Principles – Forms of Office Organization Structure – Meaning – Features –Types - Merits – Demerits – Suitability of Line Organization – Meaning- Features – Merits – Demerits – Suitability of Functional Organization  - Meaning – Features – Merits – Demerits – Suitability of Line and Staff Organization – Meaning - Importance – Merits of Office Systems and Procedures – Meaning – Types – Merits – Demerits of Office Manuals – Meaning – Contents – Types – Merits – Demerits of Organization Chart.

 

3. OFFICE ACCOMODATION, LAYOUT & ENVIRONMENT: 

   Meaning – Principles or Factors of Office Accommodation – Meaning – Importance –       Principles – Merits of Office Layout -  Meaning – Merits – Demerits of Open Offices and Private Offices – Meaning – Physical Conditions of Office Environment (Lighting, Ventilation, Interior Decoration & Furnishing, Freedom from Noise and Dust, Safety, Sanitary Arrangements, Security and Secrecy).

 

4. OFFICE FURNITURE AND CORRESPONDENCE:

Concept of Office Furniture - Consideration of Factors in Choosing Office Furniture – Consideration of Principles in Selecting Office Furniture – Different Types of Furniture – Meaning &Types of Correspondence – Meaning – Merits – Demerits of Centralized and Decentralized Correspondence – Various Methods of Handling the Inward Mail.

 

5. RECORD ADMINISTRATION:

Meaning – Kinds – Importance of Records – Meaning – Objects – Principles – Essentials of Records Management – Meaning – Functions - Merits of Filing – Essentials of Good Filing System – Methods of Classification of Files - A Brief Explanation of Conventional and Modern Methods of Filing – Meaning – Objects of  Indexing – Essentials and Advantages of Good System of Indexing – A Brief Explanation of Methods of Indexing.

 

6. OFFICE MECHANIZATION & AUTOMATION:

 

Meaning – Importance – Merits – Demerits of Office Mechanization – Meaning – Characteristics – Merits – Demerits and Suitability of Office Automation – Mechanization Versus Automation – Consideration of Factors in Selecting Office Machines and Other Office Appliances – A Brief Description of Utility of Office Machines and Other Office Appliances.

 

GENERAL OBJECTIVES

 

a.       To Familiarize  the Students with Concepts and Principles of Modern Office Management and management of resources of Modern Offices.

b.      To Explain the Nature, Functions and the Scope of Modern Office Management.

c.       To Explain the Basic Concepts involved in Organization and in Organizational Structures. 

d.      To Explain and Analyze the Basic aspects/concepts/factors/principles relating to Office Accommodation, Office Layout, Office Environment, Office Furniture, Office Correspondence and Office Record Administration.

e.       To Describe the Nature of Office Mechanization and Office Automation and to Explain the Use of Office Machines and Other Office Appliances. 

                         

SPECIFIC OBJECTIVES

              

1.0. To explain the Meaning of the Concept of ‘Modern Office’.

1.2. To describe various functions of Modern Offices. 

1.3.To identify various activities of Modern Offices.

1.4.To describe the Relation of Modern Office with that of Other Departments.

1.5.To enumerate the purpose of Modern Office.

1.6.To reveal the Importance of Modern Office.

1.7.To elucidate various Challenges before the Modern Offices.

 

2.1. To explain the Meaning & to describe the Functions of Office Management

2.2. To explain the Meaning, Position, Qualifications and Qualities of Office Manager.

2.3. To describe the Functions, Importance and Responsibilities of Office Manager.

2.4. To explain the Meaning of the Concept of ‘Office Organization’.

2.5. To state and describe various Principles to be kept in Mind while designing Good

       Office Organization Structure.   

1.6.To identify various Forms of Office Organization Structure.

                   2.7. To explain the Meaning, Features, Types, Merits, Demerits and the Suitability of

                          Line Organization.

                   2.8. To explain the Meaning, Features, Merits, Demerits and the Suitability of Functional

                          Organization.

                   2.9. To explain the Meaning, Features, Merits, Demerits and the Suitability of Line and

                          Staff Organization.

                 2.10. To explain the Meaning, Importance and Merits of Office Systems and Procedures.

                 2.11. To explain the Meaning, Types, Merits, Demerits of Office Manuals.

                 2.12. To explain the Meaning, Contents, Types, Merits, Demerits of Organization Chart.

                                                                                                                                    

3.1   To explain the Meaning of Office Accommodation and to describe the Factors to

        be considered while providing Office Accommodation.

3.2   To explain the Meaning and Importance of Office Layout.

3.3   To describe various Principles to be kept in mind while designing Good Office

        Layout. 

3.4   To reveal the Merits of Good Office Layout.

3.5   To explain the Meaning, Merits, Demerits of Open Offices.

3.6   To explain the Meaning, Merits, Demerits of Private Offices.

3.7   To explain the Concept of Office Environment and to describe various Physical

         Conditions to be provided for sound scheme of Office Environment.

 

4.1   To explain the Concept of ‘Office Furniture’

4.2   To describe various Factors to be considered while choosing Good Office

         Furniture.

4.3   To explain the Basic Principles to be considered while selecting Good Office

         Furniture.

4.4   To identify and describe different Types of Furniture used in Modern Offices.

4.5   To explain the Meaning of Correspondence and to state the Types of

        Correspondence.

4.6   To explain the Meaning, Merits and Demerits of Centralized Correspondence.

4.7   To explain the Meaning, Merits and Demerits of Decentralized Correspondence.

4.8   To describe various methods of Handling the Inward Mail.

 

5.1. To explain the Meaning, Kinds and Importance of Records.

5.2. To explain the Meaning, Objects, Principles and Essentials of Records Management

        System.

5.3. To explain the Meaning, Functions and Merits of Filing.

5.4. To describe the Essentials of Good Filing System.

              5.5. To describe different Methods of Classification of Files.

              5.6. To describe briefly the Conventional and Modern Methods of Filing.

5.7.To explain the Meaning and Objects of Indexing.

5.8.To describe the Essentials and Advantages of Good System of Indexing.

5.9.To describe briefly the different Methods of Indexing.

                                                                                                                              

6.1. To explain the Meaning, Importance, Merits and Demerits of Office Mechanization. 6.2. To explain the Meaning, Characteristics, Merits, Demerits and Suitability of Office

       Automation.

6.3. To distinguish between Mechanization and Automation.

6.4. To explain various Factors to be considered in Selecting Office Machines and Other

       Office Appliances.

6.4. To list out the uses of various Office Machines and Other Office Appliances.  

                                                                                                                       

TEXT BOOKS FOR REFERENCE:

 

  1. Office Management by R.S.N.PILLAI & BAGAVATHI, S.CHAND Publication
  2. Office Management by S.P.Arora
  3. Office Management by S.P.Gupta

 

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